Good questions, answered.


How long does a hearing evaluation take?

Plan for 60-90 minutes. That covers a full diagnostic, a clear walk-through of your results, and time to ask anything — never rushed.

Do you take insurance?

Waveform is private-pay, and that's by design. Insurance-based clinics are often required to keep visits short and limit testing to only what's reimbursable — which can mean rushed appointments and skipped diagnostics. Because we're not billing insurance, we're not bound by those constraints: appointments run 60-90 minutes instead of the industry-typical 15-20, and we're free to run a complete diagnostic battery — including tests, like speech-in-noise testing, that many insurance plans don't cover at all. We're happy to provide itemized documentation you can submit to your insurer for potential out-of-network reimbursement — but the appointment itself is built around your hearing, not what a plan will pay for. 

Do I have to buy hearing aids?

Not at all. Many visits are just an evaluation or an earwax removal appointment. If hearing aids would help, we'll say so honestly - and if they wouldn't, we'll tell you that too. 

Which brands do you fit?

We currently work with Starkey, Oticon, and Phonak, and recommend what's right for your hearing and budget- not whatever one company wants us to sell. We are not owned by a hearing aid manufacturer.

What areas do you serve?

We're based in Spring Hill/Brooksville and cover Hernando, Pasco, Citrus, and northern Hillsborough counties. Outside the area? Reach out- we'll do our best to accommodate.

Can you help with tinnitus or sound sensitivity (hyperacusis)?

Yes. Brendan provides in-home evaluation and management for tinnitus and hyperacusis, including sound therapy options and counseling — all without a waiting room visit.

Are OTC hearing aids the same as what you provide?

OTC hearing aids can be a reasonable starting point for mild hearing loss, but they skip the diagnostic evaluation that identifies the type and cause of your hearing loss — including issues that need medical attention. Waveform's evaluations are performed by a licensed Doctor of Audiology, with fittings verified using Real Ear Measurement to make sure your device is actually calibrated to your ears, not just amplifying sound generally.

Do you work with musicians on custom in-ear monitors or hearing protection?

Yes. Brendan is a musician himself and holds the Sensaphonics Gold Circle credential — a distinction rare among audiologists. He provides baseline hearing evaluations, custom in-ear monitors, and hearing protection built for performers.

Do you visit assisted living or senior living communities?

Yes. Waveform regularly visits assisted living facilities across Hernando, Pasco, and Citrus counties. If your community isn't on our current schedule, reach out and we'll look at adding it.

Is there a travel fee for in-home visits?

No separate travel fee within our standard service area (Hernando, Pasco, Citrus, and northern Hillsborough counties). If you're just outside that area, contact us — we'll let you know if we can accommodate you and whether any additional fee applies.

Why does testing in my home matter, not just convenience?

A traditional sound booth is a quiet, artificial space — it doesn't reflect how you actually listen day to day. Evaluating and fine-tuning your hearing aids in your own home means we can hear how they perform with your real TV, your real kitchen, your real conversations across the table — not just in a silent box. That's a more accurate picture of your real-world hearing, and it means fewer surprises once you leave the appointment.